In exceptional cases, this is possible with immediate notification by telephone and as long as the goods have not yet been shipped.
Can I cancel or change my order after confirmation?
Once your order has been confirmed, changes or cancellations are basically no longer possible.
Related frequently asked questions
Yes, you can. Self-collection is possible for B2B customers, for example, for orders under the minimum order value of €2,500 or if you prefer to work with your own carrier.
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